What type of documentation should be reviewed during an audit of a property management operation?

During an audit of a property management operation, reviewing bank statements and invoices is critical because these documents provide a clear record of financial transactions related to the property. They help ensure that income, such as rent payments, is accurately recorded and that expenses are accounted for properly. This financial oversight is vital for maintaining the transparency and integrity of the property's financial management.

Bank statements will indicate all deposits and withdrawals, allowing auditors to verify that the reported financial status aligns with the actual transactions occurring in the account. Invoices, on the other hand, serve as proof of services rendered and indicate spending on maintenance, utilities, and other operational costs. By examining these documents, auditors can identify discrepancies, ensure compliance with accounting policies, and confirm that funds are being allocated appropriately within the property management operation.

While the other options—marketing strategies, tenant complaint records, and maintenance logs—hold some importance in managing a property, they do not directly relate to the financial health and transparency that the audit primarily aims to assess. Thus, bank statements and invoices are the key documents to focus on during an audit.